Payment

1. All classes are prepaid. A single class pass, single private session, package or membership must be purchased online through www.plamspilates.com.au prior to making a booking/attending the studio.

2. Sessions are not transferable to another individual and cannot under any circumstances be used by another person.

Bookings

1. Bookings must be made through the online booking system to be able to attend a class. You will not be able to participate in a class without a booking.

2. To book for a private session in either reformer or mat pilates, please contact Sam to make a time.

Cancellations

1. All group classes and private session cancellations require 12 hours notice. Cancellations made within 12 hours will incur 100% charge of the session cost; no refund or class credit. You can manage your bookings or cancel classes through the booking system on the website.

2. Under no circumstances is any package purchased refundable. If you need to cancel a membership a notice period is required for example; 1 weeks notice for weekly membership, 1 months notice for monthly membership etc

Session Attendance and Safety.

You must inform staff at Palms Pilates as soon as possible if:

* You suffer from any injury, illness or medical condition

* You feel any pain or discomfort during the pilates class

* You feel any exercises included in the pilates class would be unsafe or uncomfortable for you.

Any client with existing injury, illness or medical condition must have clearance from a medical professional before participating in classes.

If you discover, or suspect, you are pregnant it is imperative that you notify Palms Pilates before you commence your class. We cannot accept clients till after the first 12 weeks of pregnancy.

General

Please be aware that if you are more than 5 minutes late for a class, you may not be able to train due to safety and consideration of other clients.

Grip socks must be work for each class and session. We recommend a high quality grip sock. These can be purchased through Palms Pilates.

You will be subscribed to monthly newsletter email list for marketing which has an option to unsubscribe.

Photos may be taken during and used on social media.

By booking into a class you automatically agree to the above Terms and conditions.